How to Master Capitec Cash Send

Need to send some cash to a friend or family member quickly and conveniently? Capitec Cash Send service has you covered! This handy feature allows you to send money to anyone in South Africa, without them needing a Capitec account. Here’s a breakdown of how to utilize Cash Send like a pro:

Using the Capitec App:

1. Launch the App: Open the Capitec banking app on your smartphone or tablet.

2. Navigate to “Transact”: Tap on the “Transact” option on the app’s home screen.

3. Find “Cash Send”: Locate and select the “Cash Send” button within the “Transact” menu.

4. Choose Your Account: Select the Capitec account you want to send the money from (Savings or Current account).

5. Enter the Amount: Input the desired amount you want to send. Remember, there are transaction limits to consider (more on that later).

6. Secret Code Time: Create a secure 4-digit secret code. This code will be required by the recipient to collect the cash.

7. Review and Confirm: Double-check all the details – amount, account, and secret code. Once everything looks good, tap “Send.”

8. Authorization Approval: You might be prompted to authorize the transaction using your fingerprint or mobile banking PIN.

9. Sharing the Magic: The app will display a reference number. Share this reference number with your recipient along with the secret code you created earlier. They’ll need both to collect the cash.

Alternative Methods: USSD and Online Banking

Capitec also offers Cash Send through USSD and online banking. While the specific steps might differ slightly, the core functionality remains the same. Here are the general options:

i. USSD: Dial 1203279# and follow the prompts to initiate a Cash Send transaction.

ii. Online Banking: Log in to your Capitec internet banking and navigate to the “Payments” menu. Select “Send Cash” and follow the on-screen instructions.

Remember the Limits:

Capitec has transaction limits in place for Cash Send to ensure responsible money management. Here’s a quick breakdown:

i. Minimum Send Amount: R40

ii. Maximum Send Amount: R3,000 (for transactions between R1,001 and R3,000)

iii. Monthly Cash Send Limit: R24,990

Collecting the Cash:

Your recipient can collect the cash at any Capitec ATM with a cardless transactions function or at specific retail partners that display the “Capitec Cash Send” logo. They’ll need to provide the reference number and the secret code you created to access the funds.

Fees to Consider:

There are transaction fees associated with Cash Send, depending on the amount you send:

i. Sending R40 – R1,000: R8 fee

ii. Sending R1,010 – R3,000: R16 fee

A Final Note:

Capitec Cash Send is a fast, secure, and convenient way to send money to anyone in South Africa. With its user-friendly app and alternative options, sending cash becomes a breeze. Just remember the transaction limits and fees to ensure a smooth experience. Now go forth and share the financial love with your loved ones!

Cash Send with Capitec FAQs: Your Money on the Move

Q: Can my recipient collect the Cash Send money from any ATM?

A: No, they can only collect the cash at Capitec ATMs with cardless transactions enabled or from specific retail partners displaying the “Capitec Cash Send” logo.

Q: How long does it take for the recipient to collect the cash?

A: The funds should be available for collection almost instantly after you send them.

Q: What happens if my recipient loses the reference number or secret code?

A: Unfortunately, without both the reference number and the secret code, your recipient won’t be able to collect the cash. It’s important to ensure they keep this information safe.

Q: Can I cancel a Cash Send transaction after I’ve initiated it?

A: Unfortunately, once you’ve confirmed a Cash Send transaction, it cannot be canceled. Make sure all the details are correct before finalizing the transfer.

Q: Is there a way to send more than R3,000 with Cash Send?

A: No, the maximum amount you can send through Cash Send is R3,000. If you need to send a larger amount, you might need to consider alternative methods like an electronic bank transfer.

Q: Can I use Cash Send to send money to someone outside of South Africa?

A: No, Capitec Cash Send is currently only available for sending money within South Africa.